Privacy Policy

At Quiet Canvas, your privacy matters to us.
This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, products, and services.

1. Information We Collect

We collect information to provide you with a seamless and personalised experience.

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping & billing address

b. Order & Transaction Details

  • Products purchased
  • Customisation inputs (including uploaded designs)
  • Payment details (processed securely via third-party gateways)

c. Technical Information

  • IP address
  • Browser type & device information
  • Pages visited and interaction data

2. How We Use Your Information

Your information is used to:

  • Process and fulfil your orders
  • Communicate order updates and support requests
  • Deliver customised products based on your inputs
  • Improve our website, products, and user experience
  • Send relevant updates, offers, or service-related communication

3. Custom Designs & Uploaded Content

If you upload designs, images, or files:

  • They are used solely for the purpose of creating your product
  • We do not share or sell your designs
  • We may use anonymised versions for internal quality or portfolio purposes (only if appropriate)

4. Payment Security

All payments are processed through secure, trusted third-party payment gateways.

We do not store or have access to your card or banking details.

5. Sharing of Information

We do not sell your personal information.

We may share limited data with:

  • Logistics partners (for delivery)
  • Payment gateways (for transactions)
  • Service providers (for website operations)

All partners are required to maintain confidentiality and data security.

6. Cookies & Tracking

Our website may use cookies to:

  • Enhance browsing experience
  • Analyse website traffic
  • Improve performance and functionality

You can choose to disable cookies through your browser settings.

7. Data Protection

We take appropriate technical and organisational measures to protect your data from:

  • Unauthorised access
  • Misuse or loss
  • Disclosure or alteration

8. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal or operational requirements)
  • Opt out of marketing communications

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be reflected on this page with an updated revision date.

11. Contact Us

For any questions regarding this Privacy Policy or your data:

Email: hello@quietcanvas.co
Phone: +91 702 1458 244